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To place orders on creativebabysew.com select the item (s) you want and add it to the shopping cart by following the steps provided by the website.

You will receive an automatic email with the information of your order. If you do not receive it within 30 minutes, please confirm that it has not been placed in the "Junk Mail" or "Spam" folder automatically, and if it is not if you send a contact to request information about your order.

If you have opted for the option to pay by bank transfer, please wait for another email with the bank information after the order has been validated by our services. The order will only be shipped after our confirmation of the transfer, we ask you to keep the proof in case you need to request it.

If you choose to pay by bank reference, an option only available for values ​​above 15 €, the transfer is immediate and dispenses with the sending of proofs. We will do our best to ship your order on the same day if the item is available in stock, and you will receive an email confirming the shipment.

In your order we will also ask for information such as the colors you want, available fabrics or other useful information to carry out the same, if necessary. Any contact from us will be made during working hours.

When the order is ready to send, one or more photos of the same case will be sent if it is a personalized article, and the articles will be sent by CTT.

For any clarification, please do not hesitate to contact us.